UTC walk in centres surrey weybridge 500 - Changes to NHS Walk-In Services in North West Surrey

Abstract blur hospital interior for background

UTC walk in centres surrey weybridge 500 - Changes to NHS Walk-In Services in North West Surrey

Changes to NHS Walk-In Services in North West Surrey


Give your views on possible changes to NHS walk-in services in North West Surrey

Local doctors and healthcare professionals are asking for feedback on proposals to change and develop urgent care and walk-in services in North West Surrey.

Walk In Centre type facilities are now referred to as UTC’s or Urgent Treatment Centres.

Urgent treatment centres (UTCs) are GP-led, open at least 12 hours a day, every day, offer appointments that can be booked through 111 or through a GP referral, and are equipped to diagnose and deal with many of the most common ailments people attend A&E for.

UTCs will also ease the pressure on hospitals, leaving other parts of the system free to treat the most serious cases. The UTC offer will result in decreased attendance at A&E, or, in co-located services offer the opportunity for streaming at the front door. All UTC services will be considered a Type 3 A&E.

This level of service is being reviewed as part of The Big Picture programme which is also looking at how to address the pressure on health and care services from a growing and aging population, the changing needs of people with long term conditions like diabetes and heart disease and the ever increasing challenge of recruiting the right health and care staff.

Building on engagement with the local community last year, health and care leaders now want to ask people for other ideas on how to reshape community based services to offer the most appropriate care for their needs now and in the future.


Have you joined the Weybridge Life Community group on Facebook?



Seven Options for Walk In Services

Following a period of public engagement last year, a shortlist of seven possible options has been developed working with local clinicians. It includes different configurations for UTCs across Woking, Weybridge and Ashford.

UTC shortlist options weybridge walk in - Changes to NHS Walk-In Services in North West Surrey

The options above seem to indicate where you would like the UTC to be operating from, with options ranging from all 4 locations (Option 1) to just operating from St Peter’s (Option 7).

Public Events

Residents can attend a series of public events to give their views on this shortlist and discuss how a greater range of support could also be offered in the community – the first of which is this Wednesday (22nd) at Whiteley Village Hall.

Wednesday 22 January – 10.30am – 12.30pm

Whiteley Village Hall, 3A Octagon Road, KT12 4EG : Register for this event

Wednesday 29 January – 6.30pm – 8.30pm

H.G. Wells Conference Centre, Church Street East, Woking, GU21 6HJ – Register for this event

Wednesday 5 February – 10am – 12pm

Hythe Centre, 36 Thorpe Road, Staines, TW18 3HD – Register for this event

If you cannot attend an event but want to share your views – get in touch using the details below. If you would like us to attend a local meeting of an individual group or association, please also contact us using the details below.

Email nwsccg.bigpictureprogramme@nhs.net

Call 01372 232450

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